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| Leadership Development Programmes (LDP) |
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The LDP aims to equip union leaders with the requisite mindsets, skills and knowledge to help members and engage employers effectively.
The courses offered comprise a combination
of progressive certificate courses in Industrial Relations (IR), Leadership and Human Resource Management (HRM) up to the Diploma in Employment Relations (DER) which is jointly offered with SIM University (UniSIM). Short courses ranging from 1 or 2 days are also available for the unionists to pick up knowledge or hone their expertise in specific areas of interest. Customised courses are also provided for unions. In addition to formal courses,
learning journeys are organized taking trade union education beyond the classroom for the unionists to gain insights on working of the economy and tripartite initiatives at the workplace. |
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| Trade Union Training |
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| Course Objectives |
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Gain a basic knowledge of trade unionism, industrial relations policies and practices in Singapore |
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Understand and discuss the roles, responsibilities, and contributions of union leaders |
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Acquire basic skills for effective leadership in the workplace and in the Labour Movement |
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| Course Objectives |
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Acquire competencies for effective union and team leadership |
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Understand and discuss the key principles and implementation of key Labour and industrial relations policies in Singapore |
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Discuss and evaluate the key challenges and opportunities to strengthen partnerships at the national level |
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Understand the dynamics of teamwork and how to lead a team effectively |
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Acquire comprehension knowledge on Labour legislation that govern the work of trade unions |
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Manage the finance and administrative aspect of a union effectively |
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Realize the essential roles of union leaders |
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Recognize their own personality and leadership styles and better understand how they impact on the functioning of others in the team |
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Gain a full understanding of their current leadership strengths and personal development needs |
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Establish a clear vision for the organization |
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Gain support and enroll people to achieve organizational objectives |
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Analyse events, circumstances and information accurately and formulate action plans that will yield positive results for the organization |
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Acquire a basic understanding on human resource management and development |
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Understand and discuss the role of union in human resource management and development |
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Appreciate the good human resource policies and practices to build up organization capabilities and competencies |
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Understand the importance of human resource planning, job analysis, training and development |
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Evaluate the various compensation systems and how they can affect employees’ performance |
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Acquire the knowledge of organizational development and identify ways to ensure occupational health and safety |
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| Course Objectives |
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Acquire knowledge on the practices and procedures of collective bargaining in an unionized environment |
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Understand the key issues of union representation for executive and management prerogatives in industrial relations |
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Learn how a collective agreement is prepared and registered with the industrial Arbitration Court (IAC) |
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Understand the protection accorded to employees under the law |
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Acquire good practices and procedures for retrenchment arising from merges and the dispute settlement machinery |
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Understand the legalities that apply to collective agreement (CAs) and other types of union-management documents of exchange and understanding |
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Identify and avoid ambiguous statements in such documents |
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Write more relevant & appropriate statements in such documents |
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| Course Objectives |
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Understand the structure and procedure for union recognition, collective bargaining and apply the key labour legislations for union work |
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Understand the key principles of grievance handling |
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Know the grievance procedures and counseling process |
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Apply effective communications skills to handle and resolve grievances |
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| Course Objectives |
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Understand the key provisions of the main labour legislation in Singapore and their applications in IR practice |
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| Course Objectives |
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Understand and interpret company financial statements |
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Measure the company’s performance for effective formulation of union claims for collective bargaining |
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| Course Objectives |
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Acquire knowledge in the flexible and performance-based wage system |
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Apply the key steps of an effective performance-based management process |
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Identify and understand the roles of employees, unions, supervisors and managers during performance management |
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| Course Objectives |
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Differentiate the various types of contracts |
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Understand and discuss the law on termination and dismissal including issues such as retirement, retrenchment, breach of conduct, medical boarding and misconduct amounting to dismissal |
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| Course Objectives |
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Get an overview of pay-for performance schemes |
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Understand the mechanics of job evaluation, the impact of market surveys, and the relationships of individual salary decisions to company budgets and finances |
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Acquire the knowledge of the flex-wage implementation |
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| Course Objectives |
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Understand the mandatory benefits for part-time employees, methods of payments for work on rest day, overtimes and encashment of some benefits |
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Discuss required items to include in the part-time employment contract |
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| Course Objectives |
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Understand the Employment Act and determine the various types of contracts |
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Acquire knowledge on the structure and process of the dispute settlement machinery |
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| Course Objectives |
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Understand the regulatory framework for trade union finance |
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Read and interpret the union’s financial statements |
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Prepare a budget for the union |
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| Course Objectives |
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Develop a good understanding of the Work Injury Compensation Act and employer’s liability |
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Know the procedures and process when making a compensation claim |
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Identify the “4 forms” and “4 dimensions” of communication |
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Apply effective communication skills and deliver high impact presentations |
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Understand human rationality |
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Stretch their imaginations, think more creatively and explore issues from different perspectives |
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Identify the barriers to effective thinking |
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Gain a better understanding of international trade unionism, International Labour Organisation (ILO) core conventions and international labour issues and concerns |
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Discuss and explain NTUC’s position on key international issues |
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Provide practical ideas and tools for increasing their effectiveness in inspiring and influencing people from within and outside the organization |
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Identify traits exhibited by difficult people |
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Acquire skills and techniques in handling difficult members and their negative behaviours |
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Acquire marketing knowledge and skills to promote union membership |
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Get updates on product knowledge for more competent marketing of union membership |
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Get updates on product knowledge for more competent marketing of union membership on the ground |
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Adopt a systematic approach for problem solving and decision making |
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Understand the various traits and personality theories |
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Identify the various communication and performance types |
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Conduct an accurate profiling of people |
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Understand and discuss the various negotiation principles, processes and strategies |
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Develop and apply effective negotiating skills to secure win-win agreements |
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Understand and explain the basic principles of effective writing |
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Apply the skills and techniques for effective written communication |
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| Course Objectives |
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Acquire a working knowledge of the relevant theories, human resource and organizational development, practices on change management, compensation management, tripartism and industrial relations |
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Increase awareness of international employment practices |
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Enhance analytical and thinking skills by integrating theory with practical issues and experiences |
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| Course Objectives |
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Gain an in-depth knowledge of employment relations functions in both its theoretical and applied dimensions |
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Acquire practical insights of managing employee relation issues drawing on the vast experiences of trade unions in labour matters and the university’s academic expertise |
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| As a professional training institute, we are able to provide unions with a comprehensive assessment of their training needs in line with their goals and vision. Training programmes can then be specially designed and customized to suit the union’s required training objectives and needs. |
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| The range of our customized services includes: |
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| Trade Union Awards |
| The NTUC DER Training Award allows and encourages union leaders to pursue the Diploma in Employment Relations (DER) programme which is jointly offered by the Ong Teng Cheong Labour Leadership Institute and The SIM University (UniSIM). A total of 20 awards would be offered annually for applicants joining the DER programme. |
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| The ULTRA Scheme provides subsidies for EXCO leaders who pursue diploma or degree part-time programmes from all recognised universities (local or foreign). In addition, programmes applied for must be industry recognised, be able to enhance employability of union leaders and be accredited by locally recognised institutions. |
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